Who is Courtney Watson? [00:41]
If the state is unable to process your renewal before it expires, is it it is now illegal for you to consume medical marijuana? [3:15]
More about the review process during renewals [5:56]
Can you increase the dosing recommendation for your card during the renewal process? [8:55]
Issues with “Awaiting Certification” status [10:08]
Can you start the MMJ Card renewal process in advance? [13:05]
How do you get in contact with someone at EVS? [14:03]
Paying your card/renewal fee [15:10]
Courtney Watson works with Tim at Utah THC. She is the jack of all trades in the office and she focuses on helping patients renew their cards. She is knowledgeable about the EVS System, and in Tim’s opinion, probably knows more than some at the Utah Department of Health.
Yes, this would make it illegal to consume medical marijuana, which is why the team is doing so much to help patients make sure their cards don’t expire. Courtney and the team are reaching out to patients three weeks ahead of time, which is one week earlier than EVS will reach out to you.
The state review is not a medical review. It is a technical review process. They are not reviewing any of the patient medical data. They are just reviewing that all of the i’s are dotted and the t’s are crossed.
The state is also processing between 350 and 450 new cards a week. So in addition to the new cards, they also have to process an influx of renewal applications, which may cause a few days delay in renewal.
The team at Utah THC will send out a survey that helps determine if their patients have developed a tolerance, and if dosing should be adjusted. If they determine that you need a higher dose, this recommendation can be provided during the renewal process.
For renewals and new cards, the patient does the application or the initial registration. Once the application or renewal registration is done, your status changes to “Awaiting Certification.” The qualified medical provider (QMP) will then update the certification. However, the system will still say “Awaiting Certification.”
There is no alert coming from EVS that your status has changed. Your provider will be responsible for letting you know if you’re ready to move to the next step.
No, your account won’t change to what’s called “Pending Renewal” until two weeks before your card expires. Tim has asked the Department of Health to change that to 30 days, so that patients may start to work on their renewals earlier. But currently, you can only renew or apply for renewal when your status is “Pending Renewal.”
You can call them at 801-538-6504. Also, for IT issues, you can call the EVS IT department at 801-538-5779.
To pay your new Medical Marijuana Card or renewal fee:
You must do this on a blocked browser without an ad blocker or pop-up blocker. Also, this process typically does not work on a mobile device.